A workshop held in Chernihiv on the work with WikiLegalAid legal consultation platform

A workshop on using WikiLegalAid reference platform for legal consultations was held in Chernihiv on 21-22 December with the support of the Ukrainian-Canadian Project Quality and Accessible Legal Aid in Ukraine. Participants of the educational event included employees of local FSLA centres in Chernihiv region; it was held by specialists of the Coordination Center and Kyiv Interregional Resource and Communication Platform.

Twelve information brochures for those in need of legal aid

A series of 12 types of new brochures was published with the support of the Quality and Accessible Legal Aid in Ukraine Project. Their topics cover the most relevant and important issues, as they were selected based on the analysis of citizen requests to local legal aid centres and bureaus, and reflect the actual legal needs of territorial community residents.

A three-day training session was held in Kyiv to develop the capability of the Coordination Centre’s team

On May 18-20, the specialists of the Coordination Centre for Legal Aid Provision took part in three-day training on capacity development for strategic planning and development of facilitation skills. The training was conducted by the Ukrainian-Canadian project Quality and Accessible Legal Aid in Ukraine, implemented by the Canadian Bureau for International Education and funded by…

Methodological recommendations on the elaboration of local LA programmes – a special handbook was published

The work on methodological recommendations “The programme of free legal aid provision: elaboration, planning, fulfilment, reporting” is completed. These recommendations are designed to provide local communities with practical tools of solving relevant community problems by developing and implementing targeted programmes of legal aid provision, based on the experience gained in Ukraine so far. The handbook will be relevant and useful for local communities, including local self-government bodies and local executive authorities, as well as to all legal aid providers. The handbook was created and published with the support of the Ukrainian-Canadian Project Quality and Accessible Legal Aid in Ukraine and the International Renaissance Foundation.

Working with a client” online course was devised within the project framework

On 18 April 2017, an online training course “Working with a client” was introduced into the system of legal aid in Ukraine. It was developed based on the practice of the LA provision and actual needs in education that were researched as a result of surveying local FSLA centre specialists. The course is designed primarily for employees of legal aid bureaus and departments for legal information and consultation of the local centres. At the same time, the training is also available to other employees of the LA system and to all specialists outside the system but working with people and/or interested in the matters of providing client-oriented services.

Practical handbook on working with clients — for the best service within the LA system

A three-day meeting of a working group comprising the “frontline” (representatives of departments on legal information and consultations of local FSLA centres) and specialists of the Coordination Center for Legal Aid Provision took place on 6-8 April in Kyiv with an aim of finalizing the handbook for specialists of FSLA centres working with clients, in order to ensure the best services to the latter. The event was held with the support of the Quality and Accessible Legal Aid in Ukraine Project and the International Renaissance Foundation.

LA system specialists developed draft quality standards of free legal aid provision

On 3-4 April, a working group meeting of LA system specialists took place in Kyiv, with regard to elaborating quality standards of free secondary legal aid in civil and administrative proceedings (hereinafter referred to as FSLA CAP) and quality standards of free primary legal aid provision (hereinafter, FPLA). The event was held with the support of the Quality and Accessible Legal Aid in Ukraine Project.

How efficient is the research of the legal needs of citizens?

On 3-4 April 2017, a session of the working group on piloting model programmes of legal aid in the regions took place in Kyiv. The event was organized by the Coordination Center for Legal Aid Provision with the support of the Quality and Accessible Legal Aid Project and the International Renaissance Foundation; it continues the joint work on searching possibilities to engage internal capacities of local budgets for legal empowerment of territorial communities.

Main areas of activities of interregional resource and communication platforms, a strategic discussion

What are interregional resource and communication platforms (hereinafter — IRCP), what are their main objectives and functions, what are the first steps to arrange IRCP activities and how to plan communication with partner networks and local stakeholders? — these and other initial steps for platform launch were discussed by specialists and partners of the legal aid in Ukraine during the two-day strategic session in Kyiv. The event was held with the support of the Ukrainian-Canadian Project Quality and Accessible Legal Aid in Ukraine.