Practical handbook on working with clients — for the best service within the LA system

A three-day meeting of a working group comprising the “frontline” (representatives of departments on legal information and consultations of local FSLA centres) and specialists of the Coordination Center for Legal Aid Provision took place on 6-8 April in Kyiv with an aim of finalizing the handbook for specialists of FSLA centres working with clients, in order to ensure the best services to the latter. The event was held with the support of the Quality and Accessible Legal Aid in Ukraine Project and the International Renaissance Foundation.