Working with a client” online course was devised within the project framework

On 18 April 2017, an online training course “Working with a client” was introduced into the system of legal aid in Ukraine. It was developed based on the practice of the LA provision and actual needs in education that were researched as a result of surveying local FSLA centre specialists. The course is designed primarily for employees of legal aid bureaus and departments for legal information and consultation of the local centres. At the same time, the training is also available to other employees of the LA system and to all specialists outside the system but working with people and/or interested in the matters of providing client-oriented services.

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