On 20-22 April 2018, with the support of the Quality and Accessible Legal Aid in Ukraine Project and in partnership with the Coordination Centre for Legal Aid Provision, a training was held on the training of lawyer-trainers (ToT), who will further conduct trainings on developing skills of working with vulnerable groups of clients of the LA system.
During the ToT, various aspects of work with vulnerable groups and approaches to adult education, methods and techniques of conducting trainings were discussed. The ToT was conducted by Iryna Glushchenkova and Yuliia Lisova, who shared their yearslong experience in conducting trainings, including for lawyers.
During the ToT, the participants not only discussed the purpose, structure, content and methodology of the future training on developing skills of working with vulnerable groups of clients, but also worked out trainer’s skills in the course of various training sessions. The participants expressed their enthusiasm for the method of conducting the ToT, because, as they noted, “we were presented with so many secrets of coaching”; “we could not even imagine what a huge job it is, we got invaluable skills”; “trainer’s cuisine” is incredible – at first, you do not understand why so many spices, but when you try to cook a “meal” according to the recipe for the first time, you begin to understand their importance.”
The training itself, planned to be conducted throughout Ukraine, is a unique product developed by a team of experts and aimed at developing practical skills of working with vulnerable clients, in particular, establishing effective communication, empathic listening, taking into account barriers for perception, etc., as well as taking into account ethical and value-based principles of lawyer’s work when dealing with a client, which serve as the basis for the qualitative provision of legal aid and protection of human rights.
The participants of the ToT also highly appreciated the training to be held for professionals of the LA system and attorneys; in particular, they noted its “consistency and completeness”, “every action in it is thoughtful and very important; and the amount of contribution is impressive.” According to the participants, they “believe that this will work, and feel great responsibility” for how to continue to work with the material provided to them; “we have a feeling that we are opening a new space of training, which is very attractive due to its potential”, “it is one thing to be an agent of change, and it’s quite another thing to prepare these agents of change. On the one hand, it is very difficult, but on the other hand, I really want to work on it.”
It is planned that the participants will start giving training from this May on, with the Project’s support.