A series of 12 types of new brochures was published with the support of the Quality and Accessible Legal Aid in Ukraine Project. Their topics cover the most relevant and important issues, as they were selected based on the analysis of citizen requests to local legal aid centres and bureaus, and reflect the actual legal needs of territorial community residents.
The work on methodological recommendations “The programme of free legal aid provision: elaboration, planning, fulfilment, reporting” is completed. These recommendations are designed to provide local communities with practical tools of solving relevant community problems by developing and implementing targeted programmes of legal aid provision, based on the experience gained in Ukraine so far. The handbook will be relevant and useful for local communities, including local self-government bodies and local executive authorities, as well as to all legal aid providers. The handbook was created and published with the support of the Ukrainian-Canadian Project Quality and Accessible Legal Aid in Ukraine and the International Renaissance Foundation.
On 18 April 2017, an online training course “Working with a client” was introduced into the system of legal aid in Ukraine. It was developed based on the practice of the LA provision and actual needs in education that were researched as a result of surveying local FSLA centre specialists. The course is designed primarily for employees of legal aid bureaus and departments for legal information and consultation of the local centres. At the same time, the training is also available to other employees of the LA system and to all specialists outside the system but working with people and/or interested in the matters of providing client-oriented services.
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